This service is completely free for all.
KSAF’s Family Outreach Programme offers practical and emotional support to families across Kent who are struggling with school attendance, routines, wellbeing, behaviour, or challenges at home.
We want accessing support to be simple, safe, and stress-free.
To make sure we have the right information to help your child, all referrals to the programme must be completed by your child’s school or another professional who is currently supporting your family.
This helps us:
Understand your child’s attendance picture
Ensure school is part of the support plan
Keep information accurate, safe, and consistent
Work together as a team around your child
You cannot self-refer directly into the programme - but don’t worry, it’s a very simple process.
Schools (attendance teams, DSLs, pastoral staff, SENCOs)
Social workers / Early Help workers
Family Liaison Officers
Youth workers
GPs or health professionals
Other recognised agencies
If you’re unsure whether you can refer, email outreach@ksaf.uk.
We are not an emergency service.
If you believe a child is at immediate risk, please contact 999.
For urgent safeguarding concerns about a child, please contact your local Social Services Team or email our Safeguarding Team at: